Winning the Customer: Turn Consumers Into Fans and Get Them to Spend MoreBuild Customer Relationships and Win Big Revenue "Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard earned dollars. If you want to deepen your customers' trust and grow your revenues, I suggest you read Winning the Customer and you will win." Bob Reynolds, President & CEO, Putnam Investments "Lou
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Winning the Customer: Turn Consumers Into Fans and Get Them to Spend More